A successful citizen experience hinges on rapid access to the tools and data needed to quickly make—and enact—informed decisions across multiple touchpoints, processes, channels, and systems.
But as government becomes increasingly digitized, these efforts must be enabled and supported by a strong technology foundation.
Working with Unisys, governments have access to the resources they need to enable—and embrace—the shift towards digital citizen services.
With Unisys, agencies can transition and transform their underlying processes, capabilities, and technologies to accelerate innovation and transcend the barriers—like security, technology adoption, and policy and change management—that so often stall digital government transformations.
They'll be able to leverage emerging trends in criminal justice, law enforcement, and border security to better protect their citizens, combat terrorism, and address new forms of crime. Plus, with the help of innovative child welfare and benefit eligibility solutions, governments will find themselves well equipped to accommodate growing expectations for social programs, address the impact of an aging population, and build programs that strengthen families and the communities they call home.
And with a suite of enterprise content management, business process management, and records management capabilities, agencies can act with greater certainty and efficiency, so there's more time and resources available for citizen service.